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Google Meet adds a “Troubleshoot” menu to real-time network and system performance statistics

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The quality of video calls is affected by many factors. Now Google Meet hopes to “make it easier for end-users to understand how their local desktop and network environment affect the quality of meetings” through the new “Troubleshooting” menu.

The overflow button in the lower right corner of the web client contains a new “Troubleshooting and Help” menu. This page records your meeting ID at the top and first displays the “Network Stability” graph.

Users can browse the graph to see the millisecond-level “connection delay”. You can also use the “System Load” chart to track the CPU usage of Meet in the last 5 minutes.

Google Meet

Google provides “general tips” to help improve the performance of Meet, and users can now “feedback in real-time the effects of any measures taken on the network and processing load.” The overall goal is to provide “more visibility about system performance.”

Meet the processing power and network connection shared with all other applications and browser tabs running on the computer. When the system overuses its processing power or suffers from a poor network connection, Meet will try to adjust and maintain performance while consuming fewer resources. Some of these adjustments are not obvious, but if resource shortages are severe or persistent, users may notice blurry video, audio freezes, or other problems.

The new Google Meet troubleshooting menu is now available for all levels, including personal accounts:

Applicable to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education and Nonprofits customers.

Source: 9t05 Google

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