WhatsApp is still important to many businesses, even though its privacy policies have caused problems, and it plans to make those transfers faster by updating its Business API.
The first improvement is that you won’t have to type as much–you can now tap on options rather than compose a message. You will also receive more information, including when product inventory is low, so you’ll receive follow-up more frequently.
As long as you’ve ever had a really bad experience with a business, blocking chat with it will give you more options to respond to them.
WhatsApp is being used by more and more companies. According to Facebook, conversations on business chat are now conducted in five minutes instead of a “week” previously.
According to WhatsApp, this feature will mostly benefit small and medium businesses, but you can also use it if you don’t want to phone or wait for emails.
Until companies adopt the new API, you must wait. Although it won’t be welcomed in many countries where WhatsApp is ubiquitous, it will be welcomed nonetheless.
In the future, you may find it more convenient to activate WhatsApp when making purchases or managing your accounts.